This policy explains what we collect through the CP Homecare mobile app and the cpotb.com website, how we use it, and the choices you have. We wrote it in plain language on purpose.
CP Homecare is a home maintenance app, and cpotb.com is our website, both operated by Construction Partners of Florida, LLC ("we," "us," or "our"). This policy covers both the CP Homecare mobile app and the cpotb.com website. If you have any question about this policy or your data, email us at support@cpotb.com.
We collect only what the app needs to work. That is:
Our website at cpotb.com offers two forms. Anything you enter in them is separate from your CP Homecare app account, and you do not need an app account to use them.
These website form submissions are delivered to us through Web3Forms, described in the section on who processes your data.
Being clear about this matters to us:
Your maintenance reminders are generated on your own device. They are not sent from our servers, so we do not collect push notification tokens.
We use your information to:
For information you submit through our website forms, we use your waitlist email only to contact you about CP Homecare, and we use your contractor application information only to evaluate your application to join our network. We do not sell this information, and we do not use it for marketing beyond these purposes.
We do not send marketing email. We do not sell or rent your personal information to advertisers or data brokers, and we do not share it for cross-context behavioral advertising.
We rely on a small number of service providers, and each one processes your data only to provide its service to us:
Some pages load code from jsDelivr, a content delivery network, which receives your IP address when the page loads.
CP Homecare includes a contractor referral network. Most of the time we share your information with no one outside the service providers listed above. There is one exception, and it happens only when you ask for it.
If you sign up using a contractor's referral code, and you give your consent at that time, we share three things with that one specific contractor so they can contact you about their services: your name, your email address, and the date you joined. We do not share your home profile, your documents, your photos, your ZIP code, or anything else. We share this with that one contractor and with no one else.
Your consent is required and is recorded. This sharing happens only if you actively agree when you enter the code. We record that consent, including the wording you agreed to and the date, in a consent ledger.
If you hid your email through Sign in with Apple, we cannot share an address we do not have. In that case the contractor sees only that your email is hidden, not a usable address.
Finding your contractor in the app. When you enter a contractor's code, that contractor also appears in your in-app contractor directory so you can find them again. This placement is part of what you consent to at signup.
You can stop this sharing. In the app, under Settings, the "Referral and sharing" screen lets you stop sharing at any time. The contractor then stops seeing your name, email, and join date in the app going forward. Two honest limits apply: we cannot un-send information the contractor already saved on their own, and stopping the sharing does not remove that contractor from your in-app contractor directory.
The contractor is an independent business, not one of our service providers. Once we share your name and email at your direction, that contractor holds that information as an independent recipient and handles it under their own practices.
If Construction Partners of Florida, LLC is involved in a merger, acquisition, financing, reorganization, bankruptcy, or a sale of some or all of its assets, your information may be transferred as part of that transaction. Any successor that receives your information will be bound by this Privacy Policy, or we will notify you and give you the choices required by law before your information becomes subject to a materially different policy. Where the law gives you the right to opt out of the sale or sharing of your information, that choice will continue to be honored by any successor as required.
Your data is encrypted in transit and at rest, and strict database access rules keep your documents and home information private from other users. Encryption at rest is provided by our infrastructure providers rather than managed end to end by the app. Access on our side is limited to what is needed to run the service, such as carrying out an account deletion you request.
You can delete your account at any time from within the app, under Settings. Deleting your account permanently removes your data, including your uploaded documents. Deleted documents and inventory items are fully purged within 30 days. Anonymized records of how contractor listings were engaged with may remain after deletion, with no link back to your account.
If a contractor's membership is deleted, we also erase their name, phone number, and email address from our record of profile changes. Their business name, trade, and the dates of changes stay. Reports made about them are kept, and emails already sent to our admins cannot be recalled.
You can access and update your information directly in the app, and you can delete your account in the app at any time. For anything else, contact us at support@cpotb.com.
CP Homecare is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
If we update this policy, we will post the new version here with a new effective date.
Questions about this policy or your data? Email support@cpotb.com.